Privacy policy, compliant with Law 25

Thank you for visiting and shopping on the Manufacture ABcable website and reading our privacy policy.

By using our website and/or using our services, you acknowledge having read and understood this policy and consent to your data being processed in accordance with it, where applicable.

Responsible for evaluation: Bradley Sirois (president}

Privacy policy - law 25

Please visit the Manufacture ABcable website and read its privacy policy.

By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to your personal data and information being processed in accordance with it, where applicable.

This privacy policy consists of the following elements:

1. Objectives of the privacy policy,
2. Last modification,
3. Methods for obtaining consent,
4. Objectives of data collection,
5. Personal information collected,
6. Purposes of data processing,
7. The treatment processes used,
8. Terms of access and control of personal information,
9. Sharing and reasons for sharing personal information with third parties,
10. Retention of Personal Information.

1. Objectives of the privacy policy

Respect for privacy and the protection of personal information are essential to us, which is why, through this Policy, we intend to protect them in accordance with the laws in force.

In order to ensure this protection, Manufacture ABcable undertakes to only collect, process and share information allowing the identification of an individual when the latter has consented, unless this is permitted or required by law, in which case your consent will not be necessary.

The Policy aims to inform users of the reasons and how Manufacture ABcable, or any person acting on its behalf, will collect and use their personal information. It is intended to be in clear language in order to ensure informed consent from users.

For the purposes of this Policy, “personal information” means any information about an identifiable individual or enabling an individual to be identified. Where possible, we will anonymize, pseudonymize and/or aggregate these so that they no longer identify an individual.

2. Last modification

This Policy applies from (13-09-2023).

3. Methods for obtaining consent

We are committed to obtaining consent before collecting an individual’s personal information. Consent may be express or implied and may be provided directly by the individual or their authorized representative.

We prioritize obtaining explicit consent, whether verbally, electronically or in writing. However, implied consent can be reasonably inferred from a person’s action or inaction. For example, providing a name and address to receive a publication or a name and telephone number to obtain a response to a question is considered implied consent to the collection of information containing personal information. To determine the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is collected and the reasonable expectations of an individual in a similar situation.

If we want to use personal information for a new purpose, we will describe the intended use and ask for consent again.

It is not always possible, particularly in the context of a State request, to obtain the person’s consent to collect, use or communicate their personal information. We undertake to never communicate this type of information, other than in accordance with this Policy, unless we are required or permitted by law to do so.

Our definition of personal information includes cookies and similar targeting technologies. Cookies are small text files containing small amounts of information that are placed on your device. Your Internet browser sends this information back to us when you use the Services. For more information on cookies, we refer you to specialized resources such as http://www.allaboutcookies.org.

4. Objectives of data collection

The information collected is in accordance with the purposes and objectives set out in this confidentiality policy.

Here are some of the reasons we collect your personal information:

  • To provide products and services: We will collect and process the data and information necessary to fulfill our mission and contractual obligations.
  • To ensure and improve these products and services: The data collected during your interactions with our services may be used for the purpose of analyzing and improving the operation of our products and services.
  • To evaluate the performance of products and services: Data is collected in order to have information on the advantages but also the disadvantages of our products and services in order to evaluate them and resolve them if necessary, in particular through surveys. This allows us to ensure the quality of our products and services in addition to promoting risk management.
  • To protect the privacy of our users. The data collected allows us to verify the identity and protect the privacy of people who communicate with us by telephone, electronically or otherwise.
  • To satisfy legal obligations. The data is collected to meet obligations arising from laws, regulations or international treaties.

5. Personal information collected

Manufacture ABcable may collect personal information in various forms, but will only do so by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or when permitted or required by law.

The personal information collected, as well as its sensitivity, may vary depending on the context in which the interactions between you and Manufacture ABcable take place. This is why we must first inform you of the nature of the personal information we use.

We protect all personal information collected. Among the personal information that may be collected and used, we pay particular attention to:

Name and contact details. First and last name, email address, postal address, telephone number and other similar data used to communicate with you.
Identity proofs. Passwords, password hints and other similar security information used to identify you and access your account.
Demographic data. Data about you such as your age, gender, country and language of communication.
Payment data. Data necessary to process your payments, such as the payment instrument number (e.g. your credit card number) and the associated security code.
Interactions. Data relating to your use of the websites, platforms and tools created. This is data that you provide in order to use the products. In other cases, such as error reports, this is data that we generate.

Other examples of interaction data we collect include:

Data on sites visited and usage. For example :

  • Payment and account history. Data about the items you purchase and the activities associated with your account.
  • Troubleshooting and help data. Data you provide when you contact Manufacture ABcable for help, including the products you use, and other information that helps us resolve your problem.

Searches and orders. Search queries and commands you use when using our website.
Text, input, and ink data. Text, input and ink data, and any related information.
Location data. Data, which may or may not be precise, about the location of your device. For example, location data may be collected from a device’s IP address or account profile data that is less specific about your location, such as the name of a person. city or postal code.
Other data. Other data provided when you use our website, including data from Google Analytics.

6. Purposes of data processing

To provide our products and services. We use data to operate our products and services, as well as provide you with rich, interactive experiences.
For example, we analyze products sold in larger quantities in order to promote them more.

Improvement of products and/or services. We use the data to improve our products, in particular by adding new features or capabilities (Error reporting when purchasing a ticket, or consulting an online program, etc.).

Customer Support. We use the data to diagnose and resolve problems with products and/or services, restore access to your personal account, provide other support and assistance services.

Contribute to securing and resolving problems. We use data to help secure and troubleshoot our products and services. This includes using data to ensure the security of services offered to our customers, detecting malware and malicious activity, resolving performance and compatibility issues to help customers get the most out of their experience and inform them of updates to our products and services. This may include the use of automated systems to detect security issues.

Security. We use data to protect the security of our products and our customers. Our security features can prevent malware from operating and notify users when malware is detected on their device.

Relevant offers. Manufacture ABcable uses data to provide you with relevant and important information regarding the products and services offered. We analyze data from different sources to predict what information will be most interesting and relevant to you and communicate it to you in different ways.

Commercial transactions. We use data to process your transactions with us. For example, we process payment information to provide customers with product subscriptions and use contact details to provide products purchased from our online stores/ticketing.

Reporting and business operations. We use data to analyze our operations and improve decision-making. This allows us to make informed decisions and report on the performance of our activities.

Protection of rights and property. We use data to detect and prevent fraud, resolve disputes, enforce contracts, and protect our property. For example, we use data to confirm the validity of tickets sold in order to combat fraud. We may use automated processes to detect and seek to prevent activities that violate our rights and those of third parties.

Legal compliance. We process data to comply with the law. For example, we use the age of our clients to ensure that we meet our obligations to protect children’s privacy or to ensure that the client meets the recommended age for the hearing. We also process contact details and identifiers to help customers exercise their data protection rights.

7. The treatment processes used

Manufacture ABcable attaches the greatest importance to the security of your personal information and is committed to processing it according to industry norms and standards, only for the purposes for which it is collected as described in this policy or in a specific notice to this effect. However, absolute backup of these is impossible given the security limits inherent in transmission via the Internet. The information transmitted to us is therefore ultimately at the user’s own risk.

8. Terms of access and control of personal information

Manufacture ABcable ensures that all personal information in its possession is as accurate, current and complete as necessary for the purposes for which it is used.

You have the right to request access to your personal information for verification purposes and to request a correction if it is inaccurate. If you believe that your personal information is inaccurate or if you would like access to your personal information, you can make a request using the contact information provided at the end of this Policy.

To the best of our ability, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity.

Furthermore, there may be circumstances where we cannot give you access to your personal information. In particular, when access may lead to the disclosure of personal information of another person and that person refuses to consent to the disclosure thereof or when legal restrictions apply. If such a situation arises, we will notify you of the reason why we cannot give you access to your personal information.

If your request concerns data appearing on third party web pages or platforms, please contact those third parties directly.

9. Sharing and reasons for sharing personal information with third parties

We do not share your personal information with companies, organizations, or individuals outside of Manufacture ABcable, with the exception of our authorized suppliers and partners who need to have access to the information for the purposes listed in this policy and within the limits thereof, as well as in the following cases:

  • With your consent.
  • For storage in cloud servers, in which case personal information could pass through third party jurisdictions. Please note that we only hire the services of reputable companies with privacy policies.
  • For external processing purposes: We transmit personal information to other companies or trusted persons who process it on our behalf, according to our instructions, in accordance with this privacy policy, with at least an equivalent degree of data security ours and in compliance with any other appropriate security and confidentiality measures. In particular, we use the services of third-party providers to pool, clean and analyze data in the culture sector so that they can promote this data and develop tools for the benefit of the public or players in the sector. To do this, these providers process the information provided in the following manner:
    • Data is first prepared and then classified for use.
    • From the prepared data, the provider creates aggregate statistics that contain general, non-personal information, sometimes combined with data from similar sources. These shared data are then used to establish
    global statistics such as provenance analyzes (mainly via postal codes) but also seasonality analyzes or even price analyzes (shopping basket type).
    • This data is then enriched using two different processes. The first is enrichment through the use of freely accessible third-party data, such as socio-demographic data issued by the Census via the postal code. The second
    This process is called enrichment by inference. Enrichment by inference consists, for example, in the context of purchasing a ticket at the “under 25 years old” rate, of deducing that the individual concerned is under 25 years old.
  • For legal reasons: We transmit personal information outside of our company if access to it is necessary to comply with applicable laws and regulations.

Manufacture ABcable undertakes not to sell or rent your personal information to a third party.

10. Retention of Personal Information

Manufacture ABcable keeps the data collected for different periods of time, depending on their nature and their usefulness in offering our products and services. During the retention period, we take physical and technical measures to ensure the security of data containing personal information.

The main places where personal information is stored are the cities in which Manufacture ABcable has offices or facilities and in the cities in which the Acomba software has servers containing the data collected by Manufacture ABcable.

Personal information may be stored outside the country in which you live, if a third party provider or other entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories in which the information is collected, used, disclosed or stored, and the government and law enforcement authorities of those countries. or territories may have access to it.

Once the retention period has expired, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods of time.

Other information

Changes to these rules:

We make changes to this Privacy Policy from time to time. Any reduction in your rights under this Privacy Policy cannot be applied without your explicit consent. We always indicate the date the last changes were made. If the changes are material, we will post a prominent notice on our website (including for certain services, via email notification).

Person responsible for compliance:
For any questions, comments or complaints regarding
this policy, you can contact the person responsible for ensuring compliance with
this privacy policy:

Bradley Sirois President
ABcable Manufacture
300 rue Gilbert Bosse J9P 0H4, Val-d’Or, Qc.
Telephone: (819) 856-3686
Email: ventes@abcable.ca

Other relevant information

Internal protection system (antivirus): Bitdefender
External help: Gyva
Website help: Graphix Graphic Design